Can I file a Try Risk-Free claim if I have already used the product?
Understand the limited product testing allowed before a claim
Yes, provided you have used only a small amount to test the product’s texture, scent, or initial effects. This is called a Low-Dose Trial.
Products showing extensive use, such as large amounts removed from a cream, significant indentations in makeup, or obvious lipstick application marks, may not qualify.
Outer packaging must remain in good condition.