How do I file a Try Risk-Free claim?
Follow the steps to submit a claim from your TikTok Shop order.
To file a Try Risk-Free claim:
- Open TikTok Shop and locate your eligible order.
- Select the order and follow the Try Risk-Free claim instructions.
- Access the assigned service provider’s claim portal through TikTok Shop.
- Complete the claim form and provide the requested information.
- Upload the required photos and submit your claim for review.